Concierge Staff

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Flexible Schedule
Training opportunities
Employee Discounts
Vision Insurance
Retirement Plan

Job Description

This job opportunity is offered by a residential property management company known for maintaining secure and welcoming living environments for its residents. The company focuses on providing high-quality customer service and ensuring the safety and satisfaction of individuals residing in or visiting their properties. They operate in the property management sector, offering services that blend concierge tasks with security oversight to enhance the experience and safety of residents and guests alike. The position is part-time, with an employment schedule designed to accommodate evenings and weekends, offering 16 hours per week. Compensation ranges between $15.00 and $17.00 per hour, reflecting an... Show More

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • ability to work evenings and weekends
  • standing and sitting for long periods
  • walking and occasional climbing
  • ability to handle, finger, grasp and lift objects and packages
  • ability to work at a personal computer for extended periods
  • must detect auditory and/or visual emergency alarms
  • occasional overtime may be required
  • ability to work extended/flexible hours
  • willingness to attend Board meetings
  • good physical condition to lift up to 50 lbs

Job Qualifications

  • Ability to manage multiple priorities
  • demonstrates excellent customer service, communication and time management skills
  • basic knowledge of Microsoft Applications, especially Outlook, Word and Excel
  • command of information system hardware/software is preferred
  • good written and verbal communication skills
  • strong customer service and interpersonal skills
  • ability to understand and complete all required forms
  • ability to quickly and easily navigate the property/building
  • ability to lift 30 to 50 lbs
  • reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Job Duties

  • Provides exceptional customer service
  • meets and greets residents
  • checks guests and service providers in/out
  • understands and reacts to emergency response and access control procedures
  • monitors and operates electronic security control systems
  • accurately maintains daily logs, records and forms
  • assists with general concierge services and performs administrative clerical, Word and Excel document work
  • walks the building premises as directed for monitoring purposes
  • monitors and controls access to the building
  • resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
  • helps maintain a safe and secure environment throughout the building/property
  • completes all required forms
  • may be assigned other duties by supervisor

Job Qualifications

Experience

No experience required

Job Location

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