Concierge Staff

Arlington, VA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $20.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Flexible Schedule

Training and Development

Employee Discounts

Job Description

Northampton Place is a distinguished residential community known for its commitment to providing a secure, welcoming, and comfortable environment for its residents. Located in a prime area, Northampton Place offers top-tier living spaces complemented by exceptional customer service and comprehensive property management. The community atmosphere is enhanced by dedicated staff who ensure that residents and their guests have a seamless and pleasant experience from the moment they enter the property. With a focus on safety, accessibility, and hospitality, Northampton Place represents an ideal living space for those who value quality, security, and attentive service.

The Concierge position at Northam... Show More

Job Requirements

High school diploma or equivalent
prior experience in customer service or security preferred
ability to lift 30 - 50 lbs
standing and sitting for long periods
walking and occasional climbing
manual dexterity to handle packages and objects
ability to operate personal computer and office equipment
ability to understand and complete forms
reliable and able to work overnight shifts
physical ability to navigate building premises
able to work weekends and attend Board meetings
occasional overtime availability

Job Qualifications

Ability to manage multiple priorities
excellent customer service skills
effective communication skills
time management skills
basic knowledge of Microsoft Outlook, Word and Excel
familiarity with information system hardware/software preferred
good written and verbal communication skills
strong interpersonal skills
ability to work extended/flexible hours including weekends
ability to detect auditory and visual emergency alarms

Job Duties

Provides exceptional customer service
meets and greets residents
checks guests and service providers in/out
understands and reacts to emergency response and access control procedures
monitors and operates electronic security control systems
maintains daily logs, records and forms
assists with general concierge services and performs administrative clerical work
walks the building premises as directed for monitoring purposes
monitors and controls access to the building
resolves and follows-up on complaints/issues, escalating to supervisor if necessary
helps maintain a safe and secure environment throughout the property
completes required forms accurately
may be assigned other duties by supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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