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Hilton Grand Vacations

*Concierge Specialist

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k Match
Paid Time Off
Tuition Reimbursement
Professional Development

Job Description

We are a leading vacation ownership company that is devoted to helping owners and guests around the world make every vacation they take a memorable one. Our company specializes in luxury travel experiences, bringing guests' vacation dreams to life through exceptional service and innovative vacation solutions. We pride ourselves on fostering a diverse and inclusive work environment, where employees are valued regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our commitment to providing reasonable accommodations ensures that all individuals have equal opportunities to participate in job applications, interviews, essential job... Show More

Job Requirements

  • High school diploma or equivalent
  • prior customer service experience preferred
  • ability to work flexible hours including weekends and holidays
  • strong interpersonal and communication skills
  • ability to learn and operate computer systems efficiently
  • ability to provide reasonable accommodation if needed

Job Qualifications

  • Thrive on providing an incredible customer experience
  • enjoy face to face interactions with customers and associates
  • learn computer systems quickly
  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills

Job Duties

  • Welcome our guests for check in
  • prepare their preview paperwork and qualify guests
  • sell tickets to enhance the guest experience while on vacation
  • provide excellent customer service and support
  • manage check-in administrative tasks efficiently
  • handle guest inquiries and resolve issues promptly
  • maintain a professional and welcoming environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.