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Westgate Resorts

Concierge Spa

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

Westgate Resorts is a renowned leader in the timeshare and hospitality industry, celebrated for delivering unforgettable vacation experiences across the United States. From the sun-soaked beaches of Florida to the serene, snow-capped mountains of Utah, Westgate Resorts caters to a diverse clientele seeking both adventure and relaxation. Positioned just one block from the iconic Las Vegas Strip, the establishment offers guests award-winning dining coupled with thrilling casino action, merging entertainment with comfort in a vibrant setting. The resort’s commitment to providing affordable, family-friendly getaway options ensures that every visitor finds a perfect match for their budget and lifestyle, making each... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferably in hospitality
  • Ability to communicate effectively in English
  • Physical ability to lift, bend, push and stand for extended periods
  • Manual dexterity and ability to operate carts
  • Ability to handle duties under various environmental conditions
  • Ability to maintain professional appearance and attitude

Job Qualifications

  • Previous customer service experience, preferably in hospitality industry
  • High school diploma or equivalent
  • Ability to effectively deal with internal and external guests requiring patience, tact and diplomacy
  • Ability to read, write, speak and understand English clearly
  • Strong communication skills for clear direction and guidance
  • Ability to maintain healthy, fit appearance and positive attitude
  • Ability to perform duties in various environmental conditions
  • Manual dexterity for handling towels and beverages
  • Ability to operate laundry carts and flatbed carts
  • Physical ability to lift and move linen and supplies
  • Ability to walk and stand throughout the shift
  • Ability to work with minimal supervision and handle multiple interruptions
  • Knowledge of proper use of spa equipment
  • Ability to remain calm during emergencies and heavy activity
  • Ability to maintain attendance standards and professional appearance

Job Duties

  • Consistently ensures cleanliness of all spa and fitness areas
  • Provides guest with tour of locker room and explains available amenities in a courteous and timely manner
  • Appropriately dispenses towels, robes, slippers and refreshments to guests
  • Removes and stores dirty linens according to procedures
  • Performs laundry duties including washing, drying, and folding linen
  • Monitors locker rooms and replenishes supplies on a regular basis
  • Assists guest flow of services from locker room to professional staff
  • Informs facility management of any member, guest, or facility issues
  • Reports any incidents or accidents to management team
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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