Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
Job Description
Greystar is a leading global real estate platform specializing in property management, investment management, development, and construction services, primarily focused on institutional-quality rental housing. Established in 1993 and headquartered in Charleston, South Carolina, Greystar has grown to manage over $300 billion of real estate assets across more than 260 markets worldwide. With a strong presence across North America, Europe, South America, and the Asia-Pacific regions, it is recognized as the largest operator of apartments in the United States, managing more than one million rental units globally. Greystar's commitment lies in delivering world-class service within the rental residential real estate industry,... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service or hospitality experience preferred
- Ability to stand, walk, and sit for extended periods
- Ability to lift and carry up to 25 pounds independently and 50 pounds with assistance
- Ability to work in all weather conditions
- Flexibility to work evenings, weekends, and holidays
- Reliable transportation for potential travel to other properties
- Ability to handle multiple phone calls and interactions simultaneously
Job Qualifications
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Familiarity with local area resources and vendors helpful
- Proficiency in basic computer applications
- Ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort while they wait to speak with team members
- Answer phone calls, route calls to the appropriate team members and assist with service request callbacks
- Maintain guest suite schedule including payment and cleanliness, manage loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition before office opening
- Manage all package deliveries by documenting arrivals and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning, and other community services
- Assist with scheduling, planning, and organizing resident activities and programs
- Maintain detailed local area information including restaurants, shops, and delivery services
- Build and maintain relationships with concierge vendors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
A simple hiring platform for hospitality businesses.
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