Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
Housing discount
paid sabbatical
Job Description
Greystar is a leading, fully integrated global real estate company that specializes in property management, investment management, development, and construction services, with a primary focus on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar has a vast international presence, managing and operating over $300 billion worth of real estate assets across nearly 250 markets worldwide. Their operations span North America, Europe, South America, and the Asia-Pacific region, positioning Greystar as one of the most influential real estate companies globally. Notably, Greystar is the largest operator of apartments in the United States and manages more than 1,000,000 units/beds worldwide. Their... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or resident relations
- Ability to stand, walk, and sit for extended periods
- Capable of lifting up to 25 pounds independently and 50 pounds with assistance
- Willingness to work outdoors in various weather conditions
- Flexible work schedule including evenings, weekends, and holidays
- Ability to travel occasionally for training or support
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or resident services role preferred
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Proficient in basic computer applications
- Familiarity with local area amenities and resources
- Able to work a flexible schedule including evenings, weekends, and holidays
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort while waiting
- Answer and route phone calls to the appropriate team member and assist with completed service request callbacks
- Maintain the guest suite schedule and coordinate loading dock and elevator use for move-ins and move-outs
- Ensure clubhouse amenities are tour-ready prior to office opening each morning
- Manage package deliveries including documentation and resident notification within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, or other community services provided
- Assist the community team with scheduling, planning, and organizing resident activities and programs
- Keep detailed local area information for residents and maintain relationships with concierge vendors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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