Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee Stock Purchase Program
debt-free education
Career growth and development
Recognition and rewards programs
Team Member Resource Groups
Job Description
Signia by Hilton Atlanta is a distinguished luxury hotel located in the heart of Atlanta, renowned for its exceptional service and elegant accommodations. As part of the globally recognized Hilton brand, Signia by Hilton Atlanta upholds Hilton's tradition of hospitality excellence, combining sophisticated design with state-of-the-art amenities to create an unforgettable guest experience. The hotel offers a dynamic work environment that fosters professional growth and values inclusivity, innovation, and teamwork among its employees. Dedicated to delivering exceptional service to both business and leisure travelers, Signia by Hilton Atlanta is a place where every team member plays a crucial role in... Show More
Job Requirements
- Open availability Monday through Sunday between 7 a.m. and 11 p.m.
- Ability to work flexible shifts including weekends and holidays
- High school diploma or equivalent
- Prior concierge or front desk experience in luxury hotel setting
- Excellent interpersonal and communication skills
- Strong organizational skills
- Ability to handle multiple guest requests efficiently
- Familiarity with hotel reservation systems
- Ability to maintain professional demeanor under pressure
Job Qualifications
- Prior experience with Hilton
- Minimum one year experience in concierge or front desk role within a luxury hotel environment
- Excellent communication skills
- Strong email etiquette
- Adaptability and openness to change
- Ability to deliver exceptional guest experiences
- Demonstrated professionalism and dependability
Job Duties
- Provide information, recommendations and booking services for guest inquiries including directions, hours of operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, medical care
- Process and deliver messages for guests
- Retrieve mail, small packages and facsimiles for guests as requested
- Arrange and confirm recreational, business and dining activities inside and outside the hotel for guests
- Respond to special requests for services including dentists, doctors, child care, florists
- Respond to guest inquiries and resolve issues in a timely, friendly and efficient manner
- Register VIP guests as needed
- Promote company marketing programs and distribute printed materials as needed
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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