Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.50
Work Schedule
Rotating Shifts
Benefits
Access to daily pay
Medical insurance
Mental Health Resources
Paid Time Off
Travel discount
Parental leave
Matching 401(k)
Employee Stock Purchase Program
debt-free education
Career growth and development
Recognition and rewards programs
Team Member Resource Groups
Job Description
Signia by Hilton Atlanta is a distinguished extension of the Hilton brand, known for its luxury accommodations and exceptional guest services. Located in the vibrant city of Atlanta, this hotel represents the pinnacle of hospitality with its blend of modern elegance, comfort, and convenience. As part of the globally recognized Hilton portfolio, Signia by Hilton Atlanta embraces a commitment to excellence that resonates through its service, amenities, and dedication to guest satisfaction. Hilton, established in 1919, has evolved into a leader in the hospitality industry, consistently delivering innovative and high-quality experiences to millions of guests around the world. The brand's... Show More
Job Requirements
- Prior experience with Hilton
- Open availability Monday through Sunday between 7am and 11pm
- Ability to provide excellent guest service
- Strong interpersonal skills
- Attention to detail
- Professional demeanor
- Basic computer skills
Job Qualifications
- Minimum one year experience in concierge or front desk role within a hotel
- Experience in a luxury hotel environment
- Excellent communication skills
- Strong email etiquette
- Ability to adapt and be open to change
- Knowledge of hotel services and local area
Job Duties
- Provide information, recommendations and booking services for guest inquiries including directions, hotel services, transportation, travel arrangements, event tickets, restaurant reservations and medical care
- Process and deliver messages for guests
- Retrieve mail, small packages and facsimiles for guests as requested
- Arrange and confirm recreational, business and dining activities inside and outside the hotel
- Respond to special requests such as dentists, doctors, child care and florists
- Respond to guest inquiries and resolve issues promptly and professionally
- Register VIP guests as needed
- Promote company marketing programs and distribute printed materials
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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