Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.50
Work Schedule
Flexible
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel discount program
Parental leave
401(k) matching
Employee Stock Purchase Program
educational assistance
Career development opportunities
recognition programs
Job Description
Signia by Hilton Atlanta is a distinguished luxury hotel known for blending elegant design with exceptional service standards, creating an outstanding guest experience in the bustling Atlanta region. As part of the Hilton brand family, it upholds Hilton's global reputation for hospitality excellence and innovation. The hotel caters to discerning travelers seeking premium accommodations along with a taste of Southern charm and hospitality. Team members at Signia by Hilton Atlanta are empowered to deliver memorable stays through dedicated service, reflecting the prestigious heritage of Hilton while embracing modern hospitality practices. With a vibrant and inclusive workplace, the establishment fosters personal... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of relevant experience in hospitality particularly in concierge or front desk roles
- Prior experience working with Hilton brand preferred
- Availability to work flexible shifts including weekends and evenings
- Excellent verbal and written communication skills
- Ability to handle multiple guest requests efficiently
- Knowledge of local area and services
- Strong interpersonal skills
Job Qualifications
- At least one year of experience in a concierge or front desk role within a Hilton hotel
- Experience working in a luxury hotel environment
- Excellent communication skills
- Strong email etiquette
- Ability to adapt and be open to change
- Demonstrated commitment to Hilton’s values of hospitality, integrity, leadership, teamwork, ownership and urgency
- Professionalism and guest-focused attitude
Job Duties
- Provide information, recommendations and booking services for guest inquiries including directions, hours of operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations and medical care
- Process and deliver messages for guests
- Retrieve mail, small packages and facsimiles for guests as requested
- Arrange and confirm recreational, business and dining activities inside and outside the hotel for guests
- Respond to special requests such as dentists, doctors, child care, florists and others
- Respond to guest inquiries and requests, resolving issues in a timely, friendly and efficient manner
- Register VIP guests as needed
- Promote company marketing programs and distribute printed materials as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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