Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Day Shifts
Benefits
DailyPay
Medical insurance
Mental Health Resources
Paid Time Off
Travel discount
Parental leave
401(k) match
Employee Stock Purchase Program
Education Assistance
Career Development
recognition programs
Job Description
Signia by Hilton Atlanta is part of the prestigious Hilton portfolio, a renowned leader in the global hospitality industry since 1919. Hilton is celebrated for its commitment to delivering excellence through a diverse range of hospitality services including luxurious full-service hotels and resorts, extended-stay suites, and mid-priced hotels. The Signia brand specifically caters to guests seeking premium experiences, blending luxury with contemporary amenities and exceptional service. This property prides itself on creating remarkable hospitality experiences, emphasizing personalized guest interaction and attention to detail, which makes it a distinguished destination for both business and leisure travelers in Atlanta. Hilton's overarching vision... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of experience in hotel concierge or front desk roles
- Prior experience with Hilton brand preferred
- Excellent verbal and written communication skills
- Availability to work flexible shifts including weekends and holidays
- Strong interpersonal skills
- Ability to handle multiple tasks and prioritize under pressure
Job Qualifications
- Prior experience with Hilton or a luxury hotel environment
- At least one year in a concierge or front desk role
- Excellent communication skills
- Strong email etiquette
- Adaptability and openness to change
- Ability to manage guest requests efficiently and courteously
Job Duties
- Provide information, recommendations and booking services for guest inquiries including directions, operating hours, hotel services, transportation, travel arrangements, tour and event tickets, restaurant reservations, and medical care
- Process and deliver messages for guests
- Retrieve mail, small packages and facsimiles for guests as requested
- Arrange and confirm recreational, business and dining activities inside and outside the hotel for guests
- Respond to special service requests such as dentists, doctors, child care, and florists
- Respond to guest inquiries and resolve issues in a timely, friendly and efficient manner
- Register VIP guests as needed
- Promote company marketing programs and distribute printed materials
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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