Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.50
Work Schedule
Flexible
Benefits
Access to DailyPay
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel discount program
Parental leave
Matching 401(k)
Employee Stock Purchase Program
debt-free education
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Job Description
Signia by Hilton Atlanta is a premier luxury hotel located in the vibrant city of Atlanta, Georgia. As part of the globally renowned Hilton portfolio, Signia by Hilton embodies the essence of high-end hospitality, offering guests an extraordinary experience defined by sophisticated elegance and impeccable service. The hotel serves a diverse clientele, including business travelers, tourists, and special event attendees, providing a wide array of amenities designed to enhance comfort and convenience. With a focus on delivering exceptional guest satisfaction, Signia by Hilton Atlanta maintains a strong commitment to quality, innovation, and personalized service, ensuring that every stay is memorable... Show More
Job Requirements
- Open availability Monday - Sunday between 7am and 11pm
- High school diploma or equivalent
- Prior experience in concierge or front desk role
- Experience working in a luxury hotel setting
- Excellent interpersonal skills
- Strong communication and email etiquette
- Ability to handle multiple guest requests efficiently
- Flexibility to work various shifts
Job Qualifications
- Prior experience with Hilton
- At least one year in concierge or front desk role within a hotel
- Experience in luxury hotel environment
- Excellent communication skills
- Adaptability and openness to change
- Strong email etiquette
Job Duties
- Provide information, recommendations and booking services for a variety of guest inquiries including directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
- Process and deliver messages for guests
- Retrieve mail, small packages and facsimiles for guests as requested
- Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
- Respond to special requests for services including dentists, doctors, child care, florists, etc.
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Register VIP guests as needed
- Promote company marketing programs and distribute printed materials as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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