Sewell

Concierge - Sewell KIA

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
clock

Work Schedule

Rotating Shifts
Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

The Sewell Family of Companies is a renowned and respected name in the automotive industry, known for its commitment to exceptional customer service and superior automotive solutions. With a strong foundation built on quality, integrity, and team collaboration, the Sewell Family of Companies continuously strives to provide its customers with the best experience possible. This established family-owned business operates numerous dealerships across multiple locations, offering a comprehensive range of vehicles and automotive services. The company culture fosters a friendly and professional environment that encourages growth, accountability, and a passion for delivering outstanding guest interactions. At the heart of the Sewell... Show More

Job Requirements

  • high school diploma or GED
  • valid driver license and acceptable driving record
  • background and drug screening
  • ability to multitask
  • outstanding customer service skills

Job Qualifications

  • high school diploma or GED
  • outstanding customer service skills
  • ability to multitask
  • valid driver license and acceptable driving record
  • background and drug screening

Job Duties

  • Greet customers at the front desk and cashier counter in a pleasant and professional manner
  • maintain a friendly and helpful attitude when answering phones
  • compute customer bills
  • receive customer cash, checks, and credit card payments
  • record amount received
  • issue accurate receipts to customers
  • provide cash refunds or credit memorandums to customers for returned merchandise
  • operate cash register
  • reconcile cash drawer daily
  • refer customers who have questions about the work performed, additional maintenance, repairs, etc., to the service advisor or other appropriate individual
  • handle customer complaints with integrity and poise and, when necessary, refer dissatisfied customers to the appropriate individuals for resolution
  • maintain and file repair orders, parts invoices, and rental forms
  • list missing documents
  • close all open invoices
  • assist service and parts department with telephone coverage
  • provide clerical and secretarial assistance to parts and service departments
  • work with the department manager to keep products, services offered, their features and value, and any price changes current
  • maintain a professional discretion
  • maintain a clean and organized work area
  • perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.