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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
paid time off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
hands on training
Career growth opportunities
Retirement Plan
Job Description
Sewell Ford Lincoln is a distinguished part of the Sewell Family of Companies, a legacy group of family-owned businesses with over 100 years of heritage and an outstanding reputation for delivering exceptional customer service. Rooted deeply in West Texas, Sewell continues to uphold its tradition of integrity, teamwork, excellence, and character across its diverse range of companies. Known for fostering lasting relationships with both customers and employees, Sewell offers a dynamic and supportive work environment where career growth and professional development are actively encouraged. As a company, Sewell prides itself on maintaining high standards of service and commitment to its... Show More
Job Requirements
- High school diploma or GED
- Valid driver license and acceptable driving record
- Background and drug screening
- Ability to multitask
- Outstanding customer service skills
Job Qualifications
- High school diploma or GED
- Outstanding customer service skills
- Ability to multitask
- Strong communication skills
- Accountability and friendly demeanor
- Experience with cash handling preferred
- Ability to work effectively in a team environment
- Clear and professional phone etiquette
- Basic administrative skills
Job Duties
- Greet customers at the front desk/cashier counter in a pleasant and professional manner
- Maintain a friendly and helpful attitude when answering phones
- Compute customer bills
- Receive customer cash, checks, and credit card payments
- record amount received
- Issue accurate receipts to customers
- Provide cash refunds or credit memorandums to customers for returned merchandise
- Operate cash register
- Reconcile cash drawer daily
- Refer customers who have questions about the work performed, additional maintenance, repairs, etc., to the service advisor or other appropriate individual
- Handle customer complaints with integrity and poise and, when necessary, refer dissatisfied customers to the appropriate individuals for resolution
- Maintain and file repair orders, parts invoices, and rental forms
- list missing documents
- Close all open invoices
- Assist service and parts department with telephone coverage
- Provide clerical and secretarial assistance to parts and service departments
- Work with the department manager to keep products, services offered, their features and value, and any price changes current
- Maintain a professional discretion
- Maintain a clean and organized work area
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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