Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Supplemental Insurance
401k Retirement Savings
continuing education and training
Company-paid Life Insurance
Company-paid short-term disability
Paid Time Off
Job Description
The Sewell Family of Companies is a well-established and respected automotive group known for its commitment to excellence, customer service, and employee development. As a company, Sewell prides itself on creating an environment where people love to work and customers enjoy doing business. This dedication to quality service and team member growth sets Sewell apart as a leading automotive company in its markets. Sewell maintains a comprehensive policy of equal employment opportunity, ensuring fair treatment and advancement for all team members regardless of race, color, religion, sex, national origin, age, marital status, disability, citizenship, or other protected classifications. This inclusive... Show More
Job Requirements
- High school diploma or GED
- Valid driver license and acceptable driving record
- Background and drug screening
- Ability to multitask
- Outstanding customer service skills
Job Qualifications
- Ability to perform each job responsibility satisfactorily
- Valid driver license and acceptable driving record
- Completion of drug screening and background screening
- Meet all government I-9 requirements
- Combination of education, experience, and training considered
Job Duties
- Greet customers at the front desk or cashier counter in a pleasant and professional manner
- Maintain a friendly and helpful attitude when answering phones
- Compute customer bills
- Receive customer cash, checks, and credit card payments
- record amount received
- Issue accurate receipts to customers
- Provide cash refunds or credit memorandums to customers for returned merchandise
- Operate cash register
- Reconcile cash drawer daily
- Refer customers who have questions about the work performed, additional maintenance, repairs, etc., to the service advisor or other appropriate individual
- Handle customer complaints with integrity and poise and, when necessary, refer dissatisfied customers to the appropriate individuals for resolution
- Maintain and file repair orders, parts invoices, and rental forms
- list missing documents
- Close all open invoices
- Assist service and parts department with telephone coverage
- Provide clerical and secretarial assistance to parts and service departments
- Work with the department manager to keep products, services offered, their features and value, and any price changes current
- Maintain a professional discretion
- Maintain a clean and organized work area
- Perform other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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