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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Belk is a well-established department store chain known for offering a wide range of merchandise including apparel, footwear, accessories, and home goods. With a longstanding reputation in retail, Belk focuses on providing an exceptional shopping experience that combines quality, style, and value. As part of their continued effort to innovate within the retail space, Belk has a vision to reimagine the traditional department store by integrating modern technology with outstanding customer service. Belk aims to create a shopping environment that is engaging, convenient, and tailored to each customer’s preferences, while maintaining the warm and inviting atmosphere of classic retail.
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Job Requirements
- No education requirement
- Experience in retail preferred
- Excellent communication skills
- Ability to use and learn industry technology preferred
- Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment
- Hand manipulation to remove sensor tags
- Ability to push / pull 100-500 pounds when moving stock carts
- Ability to reach above and below shoulder level and lift 25-50 pound boxes
Job Qualifications
- Excellent communication skills
- Ability to use and learn industry technology preferred
- Experience in retail preferred
Job Duties
- Proactively greeting and engaging customers warmly and with a smile
- Supporting the store to meet or exceed its customer service goals
- Handling each customer transaction in a professional and friendly manner
- Thanking each customer by name following a purchase
- Offering assistance to the customer proactively and without prompt
- Using suggestive selling techniques with all customers
- Meeting or exceeding solicitation goal for Belk credit Rewards program
- Meeting or exceeding Clienteling goals, where applicable
- Understanding Store Assortment for assigned department, in addition to inventory available at other stores and on belk.com
- Using Mobile Devices to complete a sale where applicable
- Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience
- Using the Belk App and informing customers about the Belk App to enhance their shopping experience
- Using the Belk website to look up merchandise and complete in-store orders for customers
- Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks
- Maintaining Belk professional dress standards and appearance
- Maintaining floor and stock areas consistent with store standards
- Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department
- Ensuring timely set-up including signage for promotional events
- Following procedures for all systems including counts, markdowns, re-tickets and inventory control
- Complying with store policies including, but not limited to those concerning attendance and tardiness
- Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager
- Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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