Concierge Services Manager
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $24.25
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
401k
Paid Time Off
hybrid work schedule
Health Insurance
Professional development opportunities
Employee Discounts
team events
Job Description
The Allied Solutions Center for the Performing Arts (ASCPA) is a premier venue dedicated to offering outstanding experiences in the performing arts community. Renowned for its commitment to excellence, inclusion, and innovation, the center hosts a diverse range of performances showcasing exceptional talent. As a cultural hub, ASCPA emphasizes collaboration and integrity in all aspects of its operations, ensuring every guest and artist enjoying the venue receives world-class hospitality and service. The organization’s mission is to create memorable experiences through performances and events that enrich the community and celebrate the arts.
The role of Concierge Services Manager ... Show More
The role of Concierge Services Manager ... Show More
Job Requirements
- Valid Driver's License with good driving record
- Ability to work 30 hours per week with flexibility for evenings and weekends
- Ability to lift, carry and move up to 25 pounds occasionally
- Proficient in Microsoft Office applications
- Ability to effectively communicate in writing and verbally
- Ability to work independently and collaboratively
- Strong problem-solving and decision-making skills
- Comfortable working under pressure of deadlines
- Ability to multitask and manage several projects daily
- Ability to build and maintain positive relationships
- Ability to stand, walk, sit, bend, and use hands and arms
- Embrace core values of inclusion, excellence, collaboration, integrity and innovation
Job Qualifications
- Bachelor's degree in hospitality preferred or equivalent work experience
- 3-5 years of customer service or event planning experience
- Proficiency in Microsoft Office including Outlook, Word, Excel
- Ability to learn new technology such as event software
- Sewing and wardrobe experience is a plus
- Strong communication skills both written and verbal
- Ability to work independently and as part of a team
- Strong organizational and multitasking skills
- Ability to build positive working relationships with artists and tour staff
Job Duties
- Handle advancing for guest artists including ground transportation, hotel accommodations, hospitality and catering
- Purchase and order required items and equipment
- Maintain and launder table linens and towels
- Work with chef and caterers to develop meal menus for guest artists and crews
- Schedule, supervise and train artist concierges and runners
- Arrange artist Meet & Greets and VIP Events with donors and patrons
- Serve as point-of-contact for tour staff during show days
- Research and maintain relationships with local vendors
- Participate in weekly Events meetings
- Code monthly expenses and approve timesheets
- Order crew hospitality items and maintain conference room services
- Assist Events Team with internal events as needed
- Drive a 14-person van and rent vehicles when required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
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