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Concierge ~ Senior Living Community ~ West Des Moines ~ Weekday evenings!
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.50 - $17.50
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
accident insurance
critical illness insurance
401k plan with matching
HSA options
Employee assistance program
Paid sick leave
Paid vacation
paid birthday leave
Career development programs
Tuition Reimbursement
free shift meal
Job Description
MorningStar Senior Living is a renowned senior living community dedicated to providing exceptional care and a supportive environment for its residents. Known for its transformative culture, MorningStar elevates the lives of its residents by fostering kindness, respect, and servant leadership within its staff and community. The organization emphasizes a culture of care and compassion, which enables team members to make meaningful differences in the lives of elderly residents while growing personally and professionally. MorningStar Senior Living focuses on holistic wellness, safety, and engagement, ensuring a thriving community atmosphere where residents feel valued and at home.
The Concierge role at Morni... Show More
The Concierge role at Morni... Show More
Job Requirements
- High school diploma or equivalent preferred
- minimum of one year experience in front desk or reception role preferred
- ability to operate office equipment such as computers, copy machines, and telephones
- strong interpersonal and communication skills
- knowledge of resident rights and confidentiality guidelines
- ability to organize, prioritize, and meet deadlines
- friendly and patient demeanor
- ability to work collaboratively with staff, residents, and families
Job Qualifications
- Demonstration of our core values: love, kindness, honesty, goodness, fairness, respect
- at least one year preferred of front desk/reception related experience
- high school or equivalent preferred but not required
- typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment
- be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census
- be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families
- meet deadlines, organize, and prioritize the workload
Job Duties
- Greet visitors and family members and provide non-confidential information requested
- answer the telephone promptly using the appropriate greeting for the community
- sort mail and distribute to appropriate departments
- type and file correspondence and other information as needed
- adhere to and interpret resident's rights
- adhere to and interpret the personnel policies
- use of computers, calculators, copy machines, postage machines, etc
- express concern and compassion for residents and families
- escort people, if necessary, to resident's suites and other areas
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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