Belmont Village

Concierge Senior Living

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
prescription benefits
Paid Time Off
401k plan
short-term disability
long-term disability
Life insurance

Job Description

Belmont Village Senior Living is a distinguished operator of luxury senior living communities located across the United States and in Mexico City, Mexico. Known for its commitment to excellence, the company prides itself on creating environments where seniors can thrive with dignity and respect. Belmont Village’s diverse teams consist of servant leaders dedicated to hands-on, fast-paced, and physically active roles that enhance the lives of residents every day. The organization cultivates a culture of trust, respect, teamwork, dignity, integrity, ownership, and lifelong learning, making it a preferred employer for those passionate about senior care and hospitality.

As a Concier... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system with demonstrated professional phone etiquette
  • Demonstrated proficiency with MS Office applications to perform job-related tasks
  • Must be able to communicate clearly in verbal and written English
  • Demonstrates initiative with advanced critical thinking skills
  • Proven administrative and organizational skill set
  • Professional, pleasant and team oriented attitude
  • Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Job Qualifications

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system with demonstrated professional phone etiquette
  • Demonstrated proficiency with MS Office applications to perform job-related tasks
  • Must be able to communicate clearly in verbal and written English
  • Demonstrates initiative with advanced critical thinking skills
  • Proven administrative and organizational skill set
  • Professional, pleasant and team oriented attitude
  • Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Job Duties

  • Greet residents, visitors and staff warmly
  • Manage and direct incoming phone calls efficiently and professionally
  • Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
  • Log and coordinate distribution of packages as appropriate
  • Collaborate with various departments to promote effective communication
  • Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
  • Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
  • Record maintenance work order requests through an electronic record system
  • Maintain an organized workspace to promote efficiency and preserve first appearance impressions
  • Make hospitality, customer service, and resident satisfaction your top priorities in every interaction

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location