Hilton

Concierge (Seasonal) - Waldorf Astoria Park City

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Discounted epic local ski pass
Spa service discounts
Complimentary meals on duty
Worldwide travel perks
Employee Stock Purchase Program
Paid Time Off
Medical insurance

Job Description

Waldorf Astoria Park City is a prestigious boutique hotel recognized for its exceptional service and luxurious accommodations. This Forbes 4-Star property features 150 elegant rooms, 4,000 square feet of banquet space, and three distinct food and beverage outlets including a 3-meal restaurant, a seasonal pool restaurant, and in-room dining services. Known for its elevated comfort food inspired by mountain regions worldwide, Waldorf Astoria Park City offers guests a unique blend of refined hospitality and an authentic mountain lodge atmosphere. The hotel combines the charm of a mountain escape with the sophistication expected of a luxury brand, making it a sought-after... Show More

Job Requirements

  • availability to work various shifts including weekdays weekends and holidays
  • ability to stand for extended periods
  • professional appearance and demeanor
  • strong organizational skills
  • ability to handle guest requests with discretion and confidentiality
  • fluency in English
  • willingness to learn and adapt to changing situations

Job Qualifications

  • high school diploma or equivalent
  • experience in hospitality or customer service preferred
  • excellent communication and interpersonal skills
  • ability to multitask and work in a fast-paced environment
  • proficiency with reservation and booking systems preferred
  • strong problem-solving skills
  • knowledge of local area and attractions a plus

Job Duties

  • provide information recommendations and booking services for guest inquiries including directions hours of outlet operation hotel services transportation and travel arrangements tour and event tickets restaurant reservations and medical care
  • process and deliver messages for guests
  • retrieve mail small packages and facsimiles for guests as requested
  • arrange and confirm recreational business and dining activities both inside and outside the hotel for guests
  • respond to special requests for services including dentists doctors child care florists etc
  • respond to guest inquiries and requests and resolve issues in a timely friendly and efficient manner
  • register VIP guests as needed
  • promote company marketing programs and distribute printed materials as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.