Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Discounted epic local ski pass
Discounted spa services
Complimentary meals on duty
Worldwide travel perks
Food and beverage discounts
Paid Time Off
medical insurance coverage
Job Description
Waldorf Astoria Park City is a prestigious boutique hotel renowned for its luxurious accommodations and exceptional guest services. Situated in the picturesque mountain region of Park City, this award-winning Forbes 4-Star property offers 150 beautifully appointed rooms, 4,000 square feet of versatile banquet space, and three distinct food and beverage outlets. Guests can enjoy elevated comfort food inspired by mountainous regions worldwide, which includes a charming 3-meal restaurant, a seasonal poolside restaurant, and convenient in-room dining options. The hotel combines a sophisticated atmosphere with mountain charm, ensuring guests experience both comfort and elegance during their stay. The establishment prides itself... Show More
Job Requirements
- Availability to work various shifts including weekdays, weekends and holidays
- Seasonal full-time employment status
- Ability to provide outstanding guest service
- Strong interpersonal and problem-solving skills
- Must demonstrate Hilton core values including hospitality, integrity, leadership, teamwork, ownership and a sense of urgency
- Reliable and adaptable
- Willingness to learn and grow within the company
Job Qualifications
- High school diploma or equivalent
- Prior experience in hospitality or concierge services preferred
- Excellent communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Strong knowledge of local area and attractions
- Proficiency with booking and reservation systems
- Friendly and professional demeanor
- Ability to handle VIP guests and special requests confidently
Job Duties
- Provide information, recommendations and booking services for guest inquiries including directions, hours of operations, hotel services, transportation, tour and event tickets, restaurant reservations, and medical care
- Process and deliver messages for guests
- Retrieve mail, small packages and facsimiles for guests as requested
- Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
- Respond to special requests for services including dentists, doctors, child care, florists
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Register VIP guests as needed
- Promote company marketing programs and distribute printed materials as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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