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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,500.00 - $59,000.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
Paid Time Off
401(k)
Vision Insurance
Life insurance
Job Description
CBRE is the world's largest commercial real estate services and investment firm, known for its comprehensive approach that combines deep local knowledge with global expertise. Operating in more than 100 countries, CBRE offers a broad range of integrated services that span property leasing, facilities management, project management, valuation, and consulting. Their dedication to innovation and excellence has positioned them as a leader in the real estate industry, committed to delivering exceptional workplace experiences and sustainable solutions. CBRE's workplace experience service line, known as Host, is designed to enhance employee engagement and organizational effectiveness through technology-enabled, people-led services. This includes concierge-quality... Show More
Job Requirements
- high school diploma or GED
- 5+ years of job-related experience
- prior shift manager or supervisory experience preferred
- in-depth understanding of a range of processes, procedures, systems, and concepts within own job function
- basic knowledge of related job functions
- ability to explain complex concepts or sensitive information
- expert knowledge of Microsoft Office products including Word, Excel, Outlook
- excellent organizational skills
- master-level inquisitive mindset
Job Qualifications
- high school diploma or GED
- 5+ years of job-related experience
- prior shift manager or supervisory experience preferred
- in-depth understanding of a range of processes, procedures, systems, and concepts within own job function
- basic knowledge of related job functions
- ability to explain complex concepts or sensitive information
- expert knowledge of Microsoft Office products including Word, Excel, Outlook
- excellent organizational skills
- master-level inquisitive mindset
Job Duties
- be the first point of contact for all those entering the facility
- greet them with a friendly and welcoming demeanor
- record and log service requests and track the statuses
- provide administrative aid to management as needed
- arrange and confirm recreational, dining, and business activities on behalf of the requestor
- respond to requests in a timely manner
- deliver world-class customer service to all individuals in the facility
- encourage guests and tenants to refer personal and business associates to the location
- build and maintain a database of local business recommendations, including preferred transportation sources, dining, entertainment
- follow property-specific security and emergency procedures
- notify appropriate parties to ensure the safety of all individuals in the building
- acknowledge inquiries or complaints from clients, co-workers, and supervisors
- provide solutions in a professional customer service-driven manner
- resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives
- may establish new techniques to ensure the team is able to meet its objectives
- has a direct impact on the team objectives as well as the objectives of related teams
- ensure personal and team outcomes have a positive impact on customer objectives
- lead by example and model behaviors consistent with CBRE RISE values
- guide team through the application of basic knowledge of practices and procedures
- work to build consensus
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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