Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $27.00 - $39.00
Work Schedule
Standard Hours
Benefits
401(k) Plan
Profit sharing
Medical insurance
Dental Insurance
Prescription coverage
vision coverage
Life insurance
Paid Time Off
Paid holidays
Paid Maternity Leave
Paid parental leave
Dependent Care Flexible Spending Account
Career growth planning
Nationwide career opportunities
Job Description
Renewal by Andersen is a pioneer in the window and door industry, recognized for its commitment to innovation, quality, and customer satisfaction. The company prides itself on providing Signature Service, a unique blend of industry-leading expertise, a superior process, and exclusive products designed to enhance home improvement experiences. As a part of the Andersen Corporation family, Renewal by Andersen operates with a strong focus on sustainability and environmental responsibility, exemplified by its status as an Energy Star Partner of the Year for multiple years. This dedication not only reflects in the products and services offered but also in the inclusive... Show More
Job Requirements
- High school diploma or equivalent
- 1+ years customer service experience
- Proficiency in data entry
- Strong communication skills
- Ability to manage time effectively
- Competency in Microsoft Office
- High attention to detail
- Ability to handle multiple tasks simultaneously
Job Qualifications
- 1+ years customer service experience
- Solid and accurate data entry skills
- Strong communication and time management skills
- Competency in Microsoft Office software
- High attention to detail and organization abilities
- Excellent interpersonal skills and the ability to manage simultaneous tasks
Job Duties
- Provide Signature Service customer service to homeowners
- Create and maintain homeowners' job files
- Schedule homeowners' technical measure, installation date, and reminder calls
- Work with sales representatives to resolve any paperwork issues, change orders, on-hold jobs, or jobs in progress
- Send out the post installation survey and resolve any post-installation situations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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