Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Benefits
401(k) with Company Match
Employee assistance program
Paid sick time
Job Description
Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services across institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar has a strong presence worldwide, managing and operating over $300 billion in real estate assets spanning more than 250 markets. With offices throughout North America, Europe, South America, and the Asia-Pacific region, Greystar has established itself as the largest operator of apartments in the United States, managing over 1,000,000 units and beds globally. The company boasts nearly $79 billion in assets under management, which includes more than $35 billion in... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Strong communication skills
- Ability to handle multiple tasks simultaneously
- Proficient with computers and phone systems
- Attention to detail
- Ability to maintain confidentiality and professionalism
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or property management preferred
- Strong organizational and communication skills
- Ability to multitask and manage time effectively
- Proficiency with phone systems and basic computer applications
- Friendly and approachable demeanor
- Knowledge of local community resources and amenities is a plus
Job Duties
- Greets prospects and residents as they enter the office/leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
- Assists the community team with scheduling, planning and organizing resident activities and programs
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors
Job Qualifications
Experience
No experience required
Job Location
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