Greystar Worldwide, LLC logo

Greystar Worldwide, LLC

Concierge - Rowan

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $24.00
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Work Schedule

Standard Hours
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Benefits

401(k) with Company Match
Employee assistance program
Paid sick time

Job Description

Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services for institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar operates with a mission to provide world-class service in the rental residential real estate business. The company manages and operates more than $300 billion of real estate assets in over 250 markets worldwide, including offices throughout North America, Europe, South America, and the Asia-Pacific region. As the largest operator of apartments in the United States, Greystar oversees more than 1,000,000 units and beds... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience
  • Ability to work flexible hours
  • Strong communication skills
  • Basic computer proficiency
  • Attention to detail
  • Ability to multitask
  • Professional demeanor

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in customer service or property management preferred
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks simultaneously
  • Familiarity with local community resources
  • Proficient in basic computer applications
  • Ability to maintain confidentiality and professionalism
  • Good organizational skills

Job Duties

  • Greet prospects and residents as they enter the office or leasing area and ensure their comfort while waiting
  • Answer phone calls, route calls to appropriate team members, and assist with service request callbacks
  • Maintain guest suite schedule ensuring proper payment and cleanliness
  • Manage and coordinate loading dock and elevator schedules for move-ins and move-outs
  • Ensure clubhouse amenities are in tour condition prior to office opening
  • Manage package deliveries by documenting arrivals and notifying residents within 24 hours
  • Maintain tracking logs for equipment rentals, dry cleaning services, and other community services
  • Assist community team with scheduling, planning, and organizing resident activities and programs
  • Keep detailed information on local restaurants, shops, delivery places, and maintain relationships with concierge vendors

Job Qualifications

Experience

No experience required

Job Location