Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Rotating Shifts
Benefits
401k
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
Paid holidays
On-site housing discounts
Job Description
Apartment Management Professionals, LLC (AMP Residential) is a distinguished property management company recognized for its commitment to integrity, professionalism, and excellence. Operating numerous luxury apartment communities across various states, AMP Residential has built a reputation for outstanding on-site, hands-on management, ensuring that each property under their care offers an exceptional living experience for residents. One of their premier properties, Riverfront Towers, located in downtown Detroit, MI, stands as a shining example of luxury living with 549 units, providing residents with superior services and amenities.
AMP Residential's philosophy centers around cultivating a supportive and engaging workplace culture where team membe... Show More
AMP Residential's philosophy centers around cultivating a supportive and engaging workplace culture where team membe... Show More
Job Requirements
- Minimum of 1 year in customer service and administrative work
- High school diploma or equivalent
- Excellent customer service skills
- Must possess strong conflict resolution skills
- Valid driver's license with valid auto insurance
- Strong organizational skills
- Successfully pass drug screening
- Computer proficiency and knowledge of the Microsoft Office Suite
- Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner
- Familiarity with social media platforms, as well as best practices for businesses
- Saturdays may be required on a rotating schedule, this would be a schedule adjustment during the week
Job Qualifications
- Minimum of 1 year in customer service and administrative work
- High school diploma or equivalent
- Excellent customer service skills
- Must possess strong conflict resolution skills
- Valid driver's license with valid auto insurance
- Strong organizational skills
- Entrata experience is preferred but will train
- Computer proficiency and knowledge of the Microsoft Office Suite
- Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner
- Familiarity with social media platforms, as well as best practices for businesses
- Saturdays may be required on a rotating schedule, this would be a schedule adjustment during the week
Job Duties
- Answer phone calls and emails
- Help direct walk-in traffic
- Help direct vendors, contractors, delivery personnel, etc. to the correct location or put them in contact with the proper employee
- Ensure residents and guest needs are met: provide directions, suggestions for restaurants in the area, etc.
- Greet residents and guests in a friendly and courteous manner
- Coordinate special events or special projects as assigned
- Assist residents and guests with any issues or concerns
- Arrange transportation for patrons as needed
- Provide information on the geographical area. Suggest site-seeing locations and arrange tours
- Accept packages being delivered for residents and contact residents to make them aware of the delivery
- Assists in delivering notices, newsletters and flyers to apartments throughout the community
- Provide exceptional customer service
- Provide community and apartment information to prospective residents via phone, email, and in person during visits
- Tour prospective residents through apartments
- Assist in all aspects of leasing apartments as needed
- All other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality businesses with candidates.
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