Concierge / Resident Services Coordinator
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $28.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
401(k) match
Rental incentives
renewal compensation
Bonuses
Rental Discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
sick leave
Job Description
Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment, and management firm specializing in commercial properties and multifamily communities across the western United States. Since its establishment in 1993, Sares Regis Group has developed and acquired assets totaling more than 7 billion dollars in both commercial and residential sectors. The company expertly manages a portfolio that encompasses roughly 25 million square feet of office and industrial space alongside 42,000 apartment units, positioning itself as a leading entity in the real estate market.
Sares Regis Group is currently expanding and offering an exciting career op... Show More
Sares Regis Group is currently expanding and offering an exciting career op... Show More
Job Requirements
- high school diploma or equivalent
- current driver's license and auto insurance
- ability to pass fair housing exam
- ability to work weekends and overtime as job requires
- relevant customer service experience
- knowledge of property management software
- effective communication skills
- ability to work independently without supervision
Job Qualifications
- experience in customer experience
- ability to pass fair housing exam
- experience with Yardi software is a plus
- relevant experience in customer service and resident engagement
- effective written and verbal communication skills
- experience with file audits
- ability to work independently without direct supervision
- knowledge of property operations software including Outlook, Internet software, EXCEL, and WORD
- current driver's license and auto insurance
- ability to work weekends and overtime as required
Job Duties
- greet prospects, guests and visitors as they arrive to community
- provide a personalized experience emphasizing care and convenience for residents
- engage with residents fostering positive ongoing relationships and confirming expectations are fulfilled
- respond to resident complaints and concerns professionally and timely
- act as communication center sharing community happenings via portal and postings
- plan, promote and deliver resident events and activities
- identify and implement opportunities to improve resident happiness and service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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