Concierge Representative-Guest Relations-FT-Days-BHMC #26545
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee assistance program
Job Description
Broward Health Medical Center is a prominent healthcare institution dedicated to providing comprehensive medical services to the community. Established as part of the Broward Health system, the medical center is known for its commitment to delivering high-quality patient care, innovative treatment options, and extensive support services. Serving a diverse population, Broward Health Medical Center offers a wide range of specialized departments, including emergency care, surgical services, inpatient and outpatient treatments, diagnostic imaging, and rehabilitation services. The institution prides itself on creating a patient-centered environment that fosters healing, safety, and respect for all individuals.
As an employer, Broward Health Medi... Show More
As an employer, Broward Health Medi... Show More
Job Requirements
- High school diploma or GED
- One year of relevant experience
- Excellent communication skills
- Ability to work under general supervision and follow established policies and procedures
- Ability to handle sensitive information with discretion
- Basic computer skills
- Customer service orientation
Job Qualifications
- High School Diploma or GED
- One year of relevant experience in customer service or administrative role
- Strong communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Knowledge of hospital policies and procedures preferred
- Professional and courteous demeanor
- Ability to maintain confidentiality and patient privacy
Job Duties
- Receive hospital visitors and provide world class customer service via telephone and in person
- Ascertain needs of internal and external customers and direct them to appropriate hospital locations
- Maintain smooth transition of the lobby for procedures
- Respond to approved inquiries regarding patient information such as room number, telephone number, condition
- Refer other inquiries to appropriate personnel
- Maintain current register of all hospital patients
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality businesses with candidates.
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