Concierge - Redmond WA

Bellevue, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $24.04 - $27.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability Coverage

401(k) Plan

Professional Development

Job Description

CBRE is a global leader in commercial real estate and investment services, providing solutions that help businesses and people thrive. With a strong commitment to respect, integrity, service, and excellence, CBRE fosters a collaborative culture that values diverse perspectives, backgrounds, and skillsets. As an industry pioneer, CBRE supports its workforce with professional development opportunities, career advancement paths, and comprehensive benefits, making it an ideal place to grow and succeed. The organization operates worldwide, influencing the commercial real estate market through innovative practices and client-centered services.

This role is for a Concierge located in Redmond, Washington, as part of CBRE's Workpla... Show More

Job Requirements

High school diploma or GED
Five or more years of job-related experience
Prior shift manager or supervisory experience preferred
In-depth understanding of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions
Ability to explain complex concepts or sensitive information
Expert knowledge of Microsoft Office products
Excellent organizational skills with inquisitive mindset

Job Qualifications

High school diploma or GED
Five or more years of job-related experience
Prior shift manager or supervisory experience preferred
In-depth understanding of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions
Ability to explain complex concepts or sensitive information
Expert knowledge of Microsoft Office products including Word, Excel, Outlook
Excellent organizational skills with inquisitive mindset

Job Duties

Be the first point of contact for all those entering the facility
Greet them with a friendly and welcoming demeanor
Record and log service requests and track the statuses
Provide administrative aid to management as needed
Arrange and confirm recreational, dining, and business activities on behalf of the requestor
Respond to requests in a timely manner
Deliver world-class customer service to all individuals in the facility
Encourage guests and tenants to refer personal and business associates to the location
Build and maintain a database of local business recommendations including preferred transportation sources, dining, and entertainment
Follow property-specific security and emergency procedures and notify appropriate parties to ensure safety
Acknowledge inquiries or complaints from clients, co-workers, and supervisors and provide solutions professionally
Resolve complex problems and identify appropriate approaches to accomplish team objectives
Establish new techniques to meet objectives
Ensure personal and team outcomes have a positive impact on customer objectives
Lead by example and model behaviors consistent with CBRE RISE values
Guide team through basic knowledge of practices and procedures and build consensus

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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