Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
competitive pay
flexible schedule
Paid Time Off
Great Place To Work Certified
supportive work environment
opportunities for growth
Employee assistance program
Job Description
Artis Senior Living is a reputable senior living community dedicated to providing compassionate care and an exceptional living environment for older adults, especially those living with dementia. This Great Place to Work Certified company emphasizes creating a supportive and inspiring workplace where team members feel safe and valued while helping residents achieve purpose, belonging, and joy. The community focuses on bridging residents' lifelong identity with their present daily life, a mission they call "Honoring Yesterday & Celebrating Today." Artis Senior Living is not just a place to work but a family where associates play vital roles in improving the quality... Show More
Job Requirements
- Must possess a high school diploma or equivalent
- Excellent communication skills
- Ability to manage multiple tasks
- Strong customer service orientation
- Prior experience in a receptionist or concierge role preferred
- Ability to maintain confidentiality
- Availability to work every other weekend and every Tuesday
- Adherence to community safety and infection prevention policies
Job Qualifications
- Must possess a high school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to multi-task and manage time effectively
- Strong organizational and administrative skills
- Professional and courteous demeanor
- Experience in a hospitality or healthcare setting preferred
- Proficiency in basic computer applications
Job Duties
- Respond to residents' and family members' questions and concerns and share important information with the Director, Business Services and Executive Director or other supervisor as appropriate
- Greet and direct all visitors in a professional and helpful manner
- Answer all incoming calls within three rings and triage inquiries, transfer calls or take messages as necessary
- Monitor and maintain all business office areas for cleanliness, including community entrance, front lobby, conference rooms, beverage stations, and administrative restroom
- Organize incoming mail and ensure that it is distributed to the appropriate person
- Assist in telephone inquiries in the absence of an immediately available Marketing person in obtaining information from inquiry including at minimum call back information
- Provide administrative support to the Marketing team, including but not limited to: process move-in paperwork, assist with prospective resident tours if needed, order marketing collateral, etc
- Maintain the community resource information library, directory, and collateral, to route residents and/or their families to available services both in-house and in the general vicinity
- Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service
- Maintain professionalism and resident confidentiality at all times
- Adhere to all Infection Prevention, OSHA, fire, and safety regulations at all times, to ensure the safety and well-being of all residents and team members
- Perform all other duties as requested
Job Qualifications
Experience
No experience required
Job Location
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