Concierge (Receptionist)

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.75 - $19.00
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Work Schedule

On-call
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Pet insurance
Employee assistance program

Job Description

Milestone is a rapidly expanding senior living operator known for over 100 years of combined expertise in the senior care and hospitality industries. This company prioritizes teamwork, creativity, and making a genuine difference for both its residents and employees. Milestone operates a number of senior living communities that focus on providing compassionate, high-quality living environments tailored to the unique needs of older adults. The organization prides itself on fostering warm, inclusive communities where residents feel valued and supported. Employees are encouraged to thrive in a workplace culture that embraces diversity, creativity, and collaboration. With a strong foundation in customer service... Show More

Job Requirements

  • Must be 18 years or older
  • First Aid certification required
  • Previous experience in customer service or answering phones preferred
  • Strong verbal and written communication skills
  • Compassion for and enjoyment of working with older adults
  • Resourceful and organized
  • Proficient in word processing, spreadsheets, and email

Job Qualifications

  • Previous experience in customer service or answering phones preferred
  • Must be 18 years or older
  • First Aid certification required
  • Compassion for and enjoyment of working with older adults
  • Strong verbal and written communication skills
  • Resourceful, organized, and able to manage multiple priorities
  • Proficient in word processing, spreadsheets, and email

Job Duties

  • Greet and assist residents, families, visitors, and employees with questions and concerns
  • Answer and route incoming calls professionally
  • Monitor the lobby, maintain a clean and inviting environment
  • Support marketing and sales efforts, including tours, inquiries, and Lead Management Program tasks
  • Assist the business office with resident documentation and file maintenance
  • Encourage resident participation in community activities
  • Report elder maltreatment or abuse as required
  • Follow and communicate company policies and procedures
  • Perform other duties as assigned

Job Location

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