Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
uniform provided
Job Description
The hiring establishment is a senior living community dedicated to providing a welcoming and hospitable environment to its residents, family members, visitors, and associates. This community focuses on delivering exceptional customer service and hospitality while maintaining a professional and warm atmosphere. It is an environment where safety, respect, and courteous interactions are top priorities, ensuring all residents feel secure and cared for. The community is committed to fostering a supportive and pleasant environment that reflects its core values through servant leadership, teamwork, and respect for residents' rights and privacy. The community also emphasizes proper procedures for emergency situations such as... Show More
Job Requirements
- Must have a high school education
- Must be able to communicate effectively
- Must possess excellent customer service skills
- Must possess understanding and ability to demonstrate hospitality
- Must have patience, tact, cheerful disposition and enthusiasm
- Must possess basic computer usage and data entry skills
- Knowledge of Microsoft Office applications preferred
- Able to communicate effectively with all levels of management, associates, residents, family members and outside contacts
- Must possess a passion to work with and around senior citizens
Job Qualifications
- High school education
- Effective communication skills
- Excellent customer service skills
- Ability to demonstrate hospitality
- Patience, tact and a cheerful disposition
- Basic computer usage and data entry skills
- Knowledge of Microsoft Office preferred
- Ability to communicate with all levels of management, residents, family members and outside contacts
- Passion for working with seniors
Job Duties
- Answers incoming calls in a warm, pleasant and professional manner
- Ensures that all messages are relayed promptly to the intended person
- Maintains current visitor log
- Greets all visitors, residents, family members and associates in a warm and inviting manner
- Ensures that the reception areas are clean, hospitable, and inviting
- Maintains and updates resident face sheets using the Yardi system
- Inputs resident assessment data and work orders into designated systems
- Coordinates appointments for residents and keeps accurate records
- Performs community mail duties including receiving and sending packages
- Assists with administrative support including financial reconciliation and purchase journal entry
- Ensures safety and professionalism in all interactions and appearance
Job Qualifications
Experience
No experience required
Job Location
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