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Concierge Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Benefits

Vacation Time
sick leave
401(k) retirement plan
Financial Wellness Program
Employee assistance program
Wellness and fitness discounts
Early access pay options

Job Description

Lone Oak is a senior living community located in Eugene, OR, dedicated to transforming elder care by fostering vibrant and lively environments where compassion meets innovation. This organization prioritizes cultivating trusting relationships built upon goodness, loyalty, faith, and fun, which serve as guiding principles for their approach to senior living. Lone Oak is committed to creating welcoming spaces where elders, their families, and team members are encouraged to grow, learn, and share meaningful experiences together. Through a culture that embraces individual differences, life experiences, and unique talents, Lone Oak strives to enrich the lives of those it serves and to... Show More

Job Requirements

  • Ability to pass a criminal background check
  • Ability to perform job responsibilities with or without accommodation
  • Previous experience in a customer service role or answering telephones
  • Good verbal communication skills
  • Willingness to learn and work within a team environment
  • Organizational and follow-up skills
  • Ability to manage multiple priorities
  • Kindness and desire to work with elderly
  • Ability to work well under stress or emotional situations
  • Proficiency in reading, writing, and speaking English

Job Qualifications

  • Experience in customer service or answering telephones
  • Strong verbal communication skills
  • Ability to read, write, and speak English proficiently
  • Demonstrated organizational and follow-up skills
  • Ability to work effectively within a team environment
  • Ability to work well with people in emotional or stressful situations
  • Desire to work with elderly individuals
  • Problem-solving skills
  • Ability to learn quickly and adapt to new tasks

Job Duties

  • Answer incoming calls and take messages
  • Greet elders, families, visitors, and team members in person and on the phone, answering questions and creating a friendly, positive environment
  • Assist leadership team members with Life Enrichment, Marketing, and accounting tasks such as events coordination, directing calls, receiving invoices, and sorting mail
  • Monitor the entry area for visitors and guests, ensuring a neat, clean, inviting entry
  • Receive and send packages for elders, assisting with questions and concerns
  • Represent the community by role-modeling core values of goodness, loyalty, faith, and fun
  • Provide support to sales, marketing, and the business office as needed

Job Location

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