Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Job Description
This Concierge position is offered by a respected community that prioritizes providing an environment of comfort, professionalism, and care primarily for senior residents. The community is dedicated to delivering excellent service and fostering a welcoming, safety-oriented atmosphere. Serving as the first point of contact, the Concierge plays a vital role in shaping visitor and resident experiences by ensuring courteous communication and prompt response to needs. This establishment values individuals who demonstrate professionalism, empathy, and strong interpersonal skills to enhance the overall well-being of the community's residents. The employment type for this Concierge role is typically non-exempt, and there is an... Show More
Job Requirements
- High school diploma or general education degree (GED)
- ability to clearly communicate with residents, employees, resident families and visitors in English
- ability to effectively respond to questions from employees, managers, clients, customers and the general public
- ability to identify problems and use problem-solving and conflict resolution skills
- must possess general computer skills and be familiar with Microsoft Office applications
- must possess a general appreciation of seniors and an understanding of the aging process
- professional appearance at all times
- must be friendly and interact well with other individuals
Job Qualifications
- High school diploma or general education degree (GED)
- ability to clearly communicate with residents, employees, resident families and visitors in English
- ability to effectively respond to questions from employees, managers, clients, customers and the general public
- ability to identify problems and use problem-solving and conflict resolution skills
- general computer skills and familiarity with Microsoft Office applications
- professional appearance
- friendly and able to interact well with other individuals
- appreciation of seniors and understanding of the aging process
Job Duties
- Answer incoming telephone calls
- greet visitors as they enter the community
- assist in the maintenance of files
- schedule car and bus for resident use
- schedule salon appointments
- prepare maintenance work orders and ensure prompt delivery
- answer residents' requests for sundry items and ensure prompt delivery and accurate accounting of items purchased by residents
- maintain supply of greeting cards and stamps for resident use
- locate staff to perform valet service for residents as needed
- monitor security cameras as first-responder to resident's Emergency Response System
- perform other tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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