Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Flexible
Benefits
Daily Pay
Telemedicine access
Health Insurance
Life insurance
401k plan
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
discounts
Job Description
Schulte Companies is a renowned and rapidly growing organization rooted deeply in a service culture that champions hospitality, respect, and authenticity. With a steadfast mission to prioritize the needs of internal and external stakeholders, Schulte Companies passionately endeavors to make a positive impact in every facet of its operations. As an innovative leader in the hospitality industry, Schulte Companies manages over 200 locations spanning 38 states and three countries, including prestigious brands such as Marriott, Hilton, IHG, and Hyatt, alongside unique independent, boutique, and lifestyle properties. The company's diverse team of hoteliers and restauranteurs fosters an inclusive, employee-focused workplace committed... Show More
Job Requirements
- High school degree or equivalent
- Proven experience in hospitality or customer service roles preferred
- Excellent communication skills, both verbal and written
- Ability to work flexible hours including evenings, weekends and holidays
- Strong interpersonal skills and a friendly, approachable demeanor
- Ability to multitask and prioritize duties effectively
- Demonstrated problem-solving capabilities
- Basic computer skills including familiarity with front desk systems
- Willingness to comply with company grooming and uniform standards
- Ability to work under pressure and in fast-paced environments
Job Qualifications
- High school degree or equivalent
- Ability to convey information and ideas clearly
- Quick and accurate evaluation and selection among alternative courses of action
- Ability to work well in stressful and high-pressure situations
- Effective problem handling skills including anticipating, preventing, identifying, and solving problems
- Strong listening skills to understand and clarify issues raised by co-workers and guests
- Basic financial literacy including understanding financial information, data, and arithmetic functions
- Ability to maintain composure and objectivity under pressure
- Proficiency in operating all relevant aspects of the front desk computer system
Job Duties
- Personalize guests' experience by greeting them in a professional, courteous and engaging manner
- Engage every guest in conversation and recognition as well as resolve any guest issues immediately
- Answer any guest inquiries regarding the city, events and attractions
- Support other departments including Sales, Front Office, and Bellman/Van as needed
- Maintain high standards of personal appearance and grooming including wearing the proper uniform and name tag per brand standards
- Maintain a friendly and warm demeanor at all times
- Coordinate special events or special projects as assigned
- Keep concierge lounge clean and re-stocked
- Greet guests and assist them with food and drink options
- Monitor food and beverage offerings and ensure they are well stocked and clean at all times
- Arrange transportation needs for guests
- Respond to inquiries with accurate information regarding hotel features, services and assistance
- Be knowledgeable of daily functions, VIPs and special events occurring in or pertaining to the hotel
- Provide information on the geographical area
- Suggest site-seeing locations and arrange tours
- Have knowledge of and assist in emergency procedures as required
- Handle check-ins and check-outs in a friendly, efficient and courteous manner
- Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms
- Use proper two-way radio etiquette at all times when communicating with other employees
- Attend meetings as required by management
- Perform any other duties as requested by management
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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