Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and development opportunities
Employee Discounts
Job Description
The hiring establishment is a senior living community focused on enhancing and improving the experience of residents, families, and visitors. This community prides itself on promoting the core value of the Golden Rule, emphasizing kindness, empathy, and respect toward all individuals. The community is dedicated to providing a welcoming and compassionate environment through its dedicated staff who engage with residents and families daily, ensuring their needs are met with utmost professionalism and care. As a part of their mission, they maintain a supportive and respectful workplace that prioritizes effective communication, safety, and teamwork among all associates and management.
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Job Requirements
- High school diploma or equivalent
- Previous clerical or customer service experience
- Ability to communicate effectively with diverse populations
- Knowledge of HIPAA regulations
- Ability to follow written and verbal instructions
- Ability to stand and walk for extended periods
- Ability to lift and move up to 25 pounds
- Commitment to attendance and punctuality
- Ability to work flexible hours if required
Job Qualifications
- High school diploma or equivalent
- Previous experience in a similar clerical or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to demonstrate empathy and respect towards elderly residents and their families
- Knowledge of HIPAA regulations and ability to maintain confidentiality
- Basic computer skills including typing and correspondence preparation
- Ability to work as part of a team and take initiative
Job Duties
- Speak to and interact with residents, families, and visitors demonstrating empathy, kindness, compassion, and respect
- Answer the telephone courteously and with a welcoming attitude
- Assist in scheduling new hires and completing new hire paperwork
- Support the Business Office Manager as needed
- Receive and route incoming and outgoing mail
- Type correspondence as requested
- Respond promptly to residents' requests including phone calls from family members and visitors
- Greet families and visitors, ascertain the nature of their business, and introduce them to the appropriate department head
Job Qualifications
Experience
No experience required
Job Location
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