Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Fixed Shifts
Benefits
Competitive salaries
Professional Development
Training and personal coaching
education loan assistance
Financial and legal services
Team member discounts
Health and wellness resources
Job Description
MBK Senior Living is a distinguished senior living provider with over 30 years of experience operating 35 diverse communities across the Western United States. Their portfolio includes Independent Living, Assisted Living, and Memory Care services dedicated to enriching the lives of seniors through compassionate care and vibrant community experiences. Recognized repeatedly as one of the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a "Great Place to Work," MBK Senior Living emphasizes quality, respect, and innovation in their service delivery. Their corporate philosophy is deeply rooted in the Japanese concept of Yoi Shigoto, meaning "good,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or administrative roles preferred
- Background clearance as required by government regulations
- Negative TB test results
- Excellent communication skills in English
- Ability to operate computers, software programs and office equipment
- Ability to lift up to 25 pounds
- Ability to walk, stand, and move intermittently throughout the day
- Ability to push residents safely in wheelchairs
- Must be professional in appearance and behavior at all times
- Compliance with grooming and dress standards
- Willingness to work Sunday, Monday, and Tuesday from 4 PM to 7 PM
Job Qualifications
- Background clearance as required by government regulations
- Negative TB test results
- Excellent communication skills including the ability to speak, write and read English
- Ability to operate computer and necessary software programs including word processing, email, spreadsheets
- Ability to operate scanners, copiers, and fax machines
- Ability to maintain professionalism with team members, residents, family members, and visitors
- Adherence to grooming and dress standards to present the best image
Job Duties
- Arrive to work on time and prepared for your shift
- Maintain a neat and professional appearance keeping the front entrance, lobby, and reception areas clean and organized
- Warmly greet and offer assistance to all visitors entering the community
- Answer telephones within three rings using a professional and courteous voice following the designated script
- Transfer calls or take and deliver appropriate messages
- Monitor all visitors, ensuring sign-in and sign-out while reporting suspicious activity to supervisors
- Sort and distribute incoming mail
- Accept and report resident's special requests
- Maintain community lost and found
- Order and replenish administrative supplies as necessary
- Follow all safety standards when operating office equipment
- Support department heads and Executive Directors in administrative functions
- Maintain and check off meal attendance tracking form alerting staff of residents needing room services
- Display a positive and professional image through actions and dress in accordance with MBK Principles and Core values
- Encourage teamwork through open communication with Team Members
- Perform other duties as assigned by front desk supervisor or executive director
Job Qualifications
Experience
No experience required
Job Location
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