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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
flexible schedule
Culture of respect and cooperation
opportunities for training
Positive work environment
community engagement
Job Description
Located in Richmond, VA, our community is a vibrant and welcoming place dedicated to providing exceptional care and support for its residents. Known for our commitment to enhancing the quality of life for the geriatric population, we emphasize a culture of respect, compassion, and cooperation. Our establishment operates with a clear focus on fostering a positive environment not only for residents but also for their families, visitors, and staff. As a reputable community in the Richmond area, we prioritize professionalism, warmth, and excellent communication in every aspect of our operations.
We are currently seeking a Concierge to joi... Show More
We are currently seeking a Concierge to joi... Show More
Job Requirements
- High school education or equivalent
- prior experience working with the public
- ability to read, write, speak and understand English
- basic computer skills preferred
- ability to use a multi-line telephone system
- good physical and mental health
- PPD screening required
- interest in geriatric population
- ability to work without close supervision
- ability to follow verbal and written instructions
- tact and courtesy in dealing with others
- effective communication skills
- willingness to perform non-professional duties
- ability to remain calm in emergency situations
- spirit of cooperation and enthusiasm
- mandatory attendance at company meetings and trainings
- ability to maintain confidentiality
Job Qualifications
- High school education or equivalent
- ability to read, write, speak and understand English
- prior experience working with the public
- basic computer skills preferred
- ability to use a multi-line telephone system
- good physical and mental health
- interest in geriatric population
- ability to work without close supervision
- ability to follow verbal and written instructions
- tact and courtesy in dealing with staff, residents, families, and visitors
- effective communication skills with all levels of management and outside contacts
- willingness to perform non-professional duties
- ability to remain level-headed in emergencies
- spirit of cooperation and enthusiasm
- attendance at company meetings and training sessions
- ability to maintain confidentiality
Job Duties
- Receive guests and visitors, having them sign in
- assist visitors in finding resident rooms
- answer telephone, takes messages (to include caller’s name, telephone number, time and date of call), respond to requests, forward information to other staff members
- announce appointments and arrivals to appropriate staff
- type memos, correspondence, reports, and other documents as requested
- if requested, sort mail and distribute appropriately to mailboxes, residents and departments
- create and maintain an atmosphere of warmth, personal interest and positive emphasis
- maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
- be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
- assemble and maintain admission and information packets
- keep front desk and lobby area neat and organized
- perform any other duties assigned by Business Office Manager or Executive Director
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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