Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.50
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Training and Development
Employee assistance program
Retirement Plan
Employee Discounts
Job Description
This opportunity is presented by a distinguished senior living community located in Richmond, VA, committed to delivering exceptional care and service to its residents. Known for fostering a spirit of cooperation, respect, and enthusiasm, this community values its staff as critical contributors to creating a warm and welcoming environment. Their highly dynamic, guest-focused approach is rooted in strong core values that prioritize people, integrity, and ownership, serving as the foundation of their culture. The organization’s dedication to providing first-class support extends to its administrative roles, ensuring seamless daily operations and an outstanding resident and visitor experience.
The Concierge position... Show More
The Concierge position... Show More
Job Requirements
- High school education or equivalent
- Prior experience in working with public
- Basic computer skills preferred
- Comfortable with a multi-line telephone system
- Good physical and mental health
- Interest in people, especially the geriatric population
- Ability to work without close supervision and follow verbal and written instructions
- Use tact and courtesy in dealing with others
- Ability to communicate effectively with management, employees and contacts
- Willingness to perform non-professional duties
- Level-headed in emergencies
- Spirit of cooperation and enthusiasm
- Attend mandatory meetings and training
- Maintain confidentiality
Job Qualifications
- High school education or equivalent
- Ability to read, write, speak and understand English
- Prior experience working with the public
- Basic computer skills preferred
- Comfortable with a multi-line telephone system including answering, taking messages and transferring calls
- Good physical and mental health
- Interest in people, especially the geriatric population
- Ability to work without close supervision and to follow verbal and written instructions
- Use tact and courtesy in dealing with staff, residents, families and visitors
- Communicate effectively with all levels of management, employees and outside contacts
- Willingness to perform non-professional duties
- Ability to remain level-headed in emergency situations
- Spirit of cooperation and enthusiasm
- Attend all mandatory company meetings and specified training sessions
- Maintain confidentiality
Job Duties
- Receive guests and visitors, having them sign in
- Assist visitors in finding resident rooms
- Answer telephone, takes messages including caller's name, telephone number, time and date of call, respond to requests, forward information to other staff members
- Announce appointments and arrivals to appropriate staff
- Type memos, correspondence, reports, and other documents as requested
- Sort mail and distribute appropriately to mailboxes, residents and departments if requested
- Create and maintain an atmosphere of warmth, personal interest and positive emphasis
- Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
- Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
- Assemble and maintain admission and information packets
- Keep front desk and lobby area neat and organized
- Perform any other duties assigned by Business Office Manager or Executive Director
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: