Concierge PRN

Suffolk, VA, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Training and Development

Job Description

The hiring establishment is a community-focused organization located in Hampton, VA, dedicated to providing exceptional services and support to its residents, particularly catering to the geriatric population. It operates with a strong commitment to care, respect, and responsibility, emphasizing a welcoming and supportive environment both for residents and visitors. The organization values professionalism, cooperation, and enthusiasm, recognizing the importance of these qualities in delivering quality service and maintaining smooth administrative operations within the community.

This role, the Concierge position, is a vital front-of-house appointment that serves as the primary point of contact for all external stakeholders, guests, visitors, and... Show More

Job Requirements

High school education or equivalent
must be able to read, write, speak and understand English
prior experience working with public
basic computer skills preferred
comfortable with multi-line telephone system
good physical and mental health
PPD screening required
interest in geriatric population
ability to work without close supervision
ability to follow verbal and written instructions
tact and courtesy with staff, residents, families and visitors
effective communication with all levels
willingness to perform non-professional duties
level-headed in emergencies
spirit of cooperation and enthusiasm
attendance at mandatory meetings and training
maintenance of confidentiality

Job Qualifications

High school education or equivalent
prior experience working with public
basic computer skills
effective communication skills
ability to follow verbal and written instructions
tact and courtesy in dealing with others
ability to work without close supervision
understanding of emergency protocols
spirit of cooperation and enthusiasm
ability to maintain confidentiality
interest in people, especially geriatric population

Job Duties

Receive guests and visitors, having them sign in
assist visitors in finding resident rooms
answer telephone, takes messages (to include caller's name, telephone number, time and date of call), respond to requests, forward information to other staff members
announce appointments and arrivals to appropriate staff
type memos, correspondence, reports, and other documents as requested
sort mail and distribute appropriately to mailboxes, residents and departments
create and maintain an atmosphere of warmth, personal interest and positive emphasis
maintain confidentiality of all pertinent resident information
be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
assemble and maintain admission and information packets
keep front desk and lobby area neat and organized
perform any other duties assigned by Business Office Manager or Executive Director
other duties as assigned
model core company values
create and drive the sales culture at the community

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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