Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Discovery Management Group is a prominent leader in the senior living industry, dedicated to managing and enhancing communities that cater specifically to the needs of older adults. As part of the Discovery Senior Living family, Discovery Villages at Tampa Palms exemplifies the company's commitment to operational excellence, innovation, and lifestyle customization. Discovery Management Group operates nationwide, serving more than 6,500 residents with a focus on creating environments where seniors can thrive comfortably and with dignity. The company boasts a reputation as one of the two largest senior living operators in the United States, reflecting its significant impact and trusted presence... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members
- Tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as hairdresser and transportation
- Maintains and keeps desk and entry area neat and organized
- Organizes and distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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