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Irvine BMW

Concierge / Porter (A minimum of 3 years with a valid CA DL)

Job Overview

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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Uniform allowance
Safe working environment

Job Description

Our company is a reputable automotive service dealership committed to delivering top-notch vehicle maintenance and repair solutions to our valued customers. We pride ourselves on our customer-centric approach, offering a comprehensive range of services in a clean, safe, and organized environment. Our dealership operates with a strong emphasis on professionalism, efficiency, and customer satisfaction, making us a preferred destination for vehicle servicing in the community.\n\nThe role of Service Lot Attendant is crucial in maintaining the smooth operation of our service department. This full-time position involves managing the movement and organization of customer vehicles within the service area to ensure efficient... Show More

Job Requirements

  • high school diploma or equivalent
  • valid driver's license
  • ability to operate a vehicle safely and efficiently
  • physical capability to move vehicles and perform manual tasks
  • good communication skills
  • attention to detail
  • reliability and punctuality
  • ability to follow safety protocols
  • willingness to work flexible hours

Job Qualifications

  • experience in a similar automotive lot attendant or valet role preferred
  • knowledge of vehicle safety practices
  • basic vehicle maintenance understanding
  • ability to work independently and as part of a team
  • strong organizational skills
  • customer service orientation
  • problem-solving skills

Job Duties

  • maintain the parking lot in a neat and organized manner, free of debris and fluid leaks
  • regularly checks to make sure that all vehicles in parking lot are locked and secure
  • assist in moving disabled vehicles in or around the service department
  • retrieve customer vehicles from the parking lot when their bill is paid or as directed by the cashier
  • inspect vehicle and record on the repair order any vehicle damage present when the vehicle is taken in for service
  • deliver keys and repair order hard copies to the appropriate group leaders workstation immediately after parking a vehicle in the service parking lot
  • inspect each vehicle for lot damage that may have been done during the vehicle’s stay in the service department, reporting any damage to management immediately
  • keeps service drive traffic flowing by parking vehicles in designated parking areas after service write-up and damage inspection is complete
  • install disposable seat covers, steering wheel covers, floor mats and id tags in all vehicles taken in for service
  • prior to returning a completed vehicle to a customer, remove the seat covers, steering wheel covers, floor mats and id tags installed when the vehicle was taken in for service
  • wash all vehicles in for service before delivery to client in a timely manner
  • inspect all vehicles for grease or other stains or debris that may have incurred in service cleaning them up immediately using the materials and techniques specified by management
  • keep waste cans emptied and haul bulky waste items to dumpster on scheduled days and as needed
  • shuttle clients to and from the dealership as needed
  • immediately report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or its customers
  • adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time
  • complies with all safety rules and use all appropriate safety and personal protection equipment as required
  • adhere to established dress code policy at all times
  • safeguard customer and dealer information per established policy
  • exemplifies organizational culture and holds others in department accountable for doing the same
  • accomplishes all current and future tasks as appropriately assigned or requested
  • other related duties as may be assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location