Greystar Worldwide, LLC logo

Greystar Worldwide, LLC

Concierge - Platform

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program

Job Description

Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services within the institutional-quality rental housing sector. Headquartered in Charleston, South Carolina, Greystar operates on an impressive global scale managing and operating over 1,000,000 units and beds across more than 250 markets worldwide. The company has established a strong presence with offices throughout North America, Europe, South America, and the Asia-Pacific region, managing real estate assets valued at over $300 billion. Since its founding in 1993 by Bob Faith, Greystar has focused on providing world-class service in the rental residential real... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including weekends and holidays
  • Strong organizational skills
  • Excellent verbal and written communication skills
  • Ability to handle multiple tasks simultaneously
  • Customer service experience preferred
  • Proficiency with phone systems and basic computer applications

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or concierge role preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Familiarity with local community resources
  • Basic computer skills
  • Friendly and professional demeanor

Job Duties

  • Greet prospects and residents as they enter the office and ensure their comfort while waiting
  • Answer phone calls and route them to appropriate team members
  • Assist with service request call backs
  • Ensure clubhouse amenities are in tour condition before office opening
  • Manage all package deliveries by documenting and notifying residents within 24 hours
  • Maintain tracking logs for equipment rentals and other community services
  • Assist in scheduling, planning, and organizing resident activities and programs
  • Keep detailed information on local area restaurants, shops, and delivery places and maintain relationships with concierge vendors

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location