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Woodruff Arts Center

Concierge (Peachtree Street Entrance)

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.25
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Professional development opportunities
collaborative work environment

Job Description

Woodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation's third largest arts center. Comprised of three Art Partners - Alliance Theatre, Atlanta Symphony Orchestra, and High Museum of Art - the Woodruff Arts Center is a hub for cultural enrichment and artistic excellence in Atlanta. With a mission to inspire and engage audiences through world-class performances, exhibitions, and educational programming, the Woodruff Arts Center fosters a vibrant environment where creativity and community intersect. The center's collaborative spirit and commitment to the arts make it a dynamic place to work... Show More

Job Requirements

  • Part-time employment status
  • Ability to work Tuesday through Sunday including weekends
  • Flexibility to work shifts between 4-8 hours, primarily 8:30 am to 4:30 pm, with some evening hours
  • Ability to stand, walk, bend, stoop, and lift up to 10 pounds
  • Moderate noise tolerance
  • Punctual and reliable for scheduled shifts
  • Basic familiarity with operating projectors, monitors, and sound systems
  • Comfortable using registration and ticketing technology
  • Must be able to offer directions and maintain visibility throughout shifts

Job Qualifications

  • Hospitality and/or customer service background preferred
  • Ability to communicate effectively with guests, volunteers, vendors and employees in person
  • Strong attention to detail
  • Organized and efficient
  • Experience with Tessitura or other ticketing/CRM systems is a plus
  • Ability to solve practical problems and prioritize needs in varied situations
  • Personable, polite, and engaging demeanor

Job Duties

  • Oversee the use of the PNC PlaySpace including preparing, opening, monitoring capacity, and closing the space
  • Assist patrons with checking in and out using scanners and registration computers
  • Monitor the PlaySpace for maintenance or housekeeping needs and communicate accordingly
  • Coordinate with Facilities, Engineering, Housekeeping, and Security to maintain a safe and welcoming environment
  • Greet guests, provide customer service, and offer information about events and performances
  • Answer telephones professionally and direct calls
  • Maintain logs, supplies, marketing materials, and operate lobby projectors and sound systems
  • Work with the Azadi Galleria Concierge to manage deliveries and lost & found items

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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