Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.25 - $20.25
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation pay
sick pay
Holiday pay
Complimentary Meals
Bonus opportunities
Life insurance
Team member discount
401(k) savings plan
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
The Ivy Golden Gate is a premier senior living community managed by Oakmont Management Group, situated on a beautifully landscaped campus that provides exceptional quality, comfort, and care with five-star services and amenities. This community is designed to offer residents a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. The Ivy Golden Gate is committed to delivering meaningful lifestyles and relationships with residents, their families, and team members by fostering a winning culture based on core values including authenticity, teamwork, compassion, commitment, and resilience.
Oakmont Management Group, headquartered in Irvine, California, is a recognized leader in the ... Show More
Oakmont Management Group, headquartered in Irvine, California, is a recognized leader in the ... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs
- possess written and verbal communication skills
- must pass a criminal background check and health screening tests
- willing to comply with health and safety protocols related to COVID-19
- available to work part-time on Saturdays and Sundays
- able to manage multi-line telephone systems
- capable of providing clerical support
- able to respond promptly to emergency alerts
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a criminal background check and health screening tests, including physical and TB tests
- for the health and safety of team members and residents, may require vaccination, participation in daily screening, surveillance testing, and use of personal protective equipment (PPE) to prevent spread of communicable diseases per regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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