Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.25 - $20.25
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
The Ivy Golden Gate is a premier senior living community beautifully situated on a meticulously landscaped campus, offering residents a blend of exceptional quality, comfort, and care. Managed by Oakmont Management Group, one of the leading companies in the senior living industry, The Ivy Golden Gate prides itself on providing a vibrant and supportive environment where seniors can enjoy a fulfilling and rewarding lifestyle. The community is designed to promote continuing independence while providing individualized comprehensive support. This integration of care and luxury ensures that residents experience the best of both worlds - top-tier amenities combined with compassionate assistance.
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Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a Criminal Background check and Health Screening tests
- Willingness to vaccinate, participate in daily screening, surveillance testing, and wear personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases as per regulatory guidelines
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- Willingness to vaccinate, participate in daily screening, surveillance testing, and wear personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases as per regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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