Concierge (Part-Time) (Overnights included) - St Paul Collection - Denver, CO

Thornton, CO, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $23.00

Work Schedule

Flexible

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Health savings account

401k plan with company match

Life insurance

Paid short-term disability

Paid vacation

Sick Time

Paid holidays

wellness initiatives

Continuous education

Job Description

St Paul Collection is a dynamic living community located in Denver, CO, known for its commitment to providing residents and guests with exceptional service and a welcoming atmosphere. This establishment prides itself on fostering an inclusive and diverse environment where everyone feels valued and empowered. With a strong focus on community engagement and resident satisfaction, St Paul Collection offers an inviting place to live, work, and connect. The company is dedicated to supporting its employees with competitive pay, comprehensive benefits, and opportunities for professional growth, making it a desirable employer in the Denver area.

Currently, St Paul Collection... Show More

Job Requirements

High energy and positive attitude
2+ years of related concierge experience or equivalent
Strong customer service skills
Excellent communication and interpersonal skills
Knowledge of local area and attractions
Ability to work overnight shifts as scheduled
Valid driver’s license and reliable transportation
Background and credit check
Pre-employment drug screening
Employment verification

Job Qualifications

Demonstrable experience as a Concierge with 2+ years of related experience or equivalent
Additional education or certification in hospitality is a plus
Strong customer service direction while presenting a positive and professional image
Excellent communication and interpersonal skills
Excellent reading, writing and oral communication skills
Knowledge of the local area and attractions
Strong creative, strategic, and organizational skills with excellent attention to detail
Desire to take initiative and a strong sense of self-motivation while also being highly collaborative and team oriented
Solid computer skills including working knowledge of MS Office Suite with Teams, Word, Excel and HRIS experience
Must have a valid driver’s license, current automobile insurance and reliable transportation

Job Duties

Respond promptly to inquiries, requests, and concerns ensuring a high level of customer satisfaction
Assist and communicate effectively with guests, residents, and team members to coordinate services and resolve issues
Maintain a professional and courteous demeanor in all interactions
Manage and fulfill requests such as restaurant reservations, transportation arrangements, and other concierge services
Stay informed about local attractions, restaurants, entertainment, and other points of interest to provide recommendations to guests or residents
Address and resolve any issues or concerns raised by guests or residents promptly and efficiently
Monitor and control access to the premises to ensure the safety and security of all guests or residents
Collaborate with security personnel to maintain a secure environment
Maintain accurate and up-to-date records of guest interactions and service requests using the property PMS system
Prepare and distribute relevant information to guests, residents, and team members
Collaborate with other departments to ensure seamless service delivery
Participate in training sessions and meetings to stay informed about property services and updates

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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