
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Job Description
Best Upon Request Corporate, Inc. (BEST) is a Great Place to Work-certified company seven years running, recognized as a valued and growing provider of concierge services across the United States. Headquartered in Cincinnati, Ohio, BEST has established itself as a national leader in offering concierge programs as an employee benefit and patient amenity. These concierge programs are designed to significantly improve organizational culture by alleviating stress for employees and efficiently managing non-clinical needs for patients. Serving a diverse range of industries— including finance, technology, insurance, consulting, manufacturing, distribution, and healthcare—BEST is well-positioned as a trusted partner in enhancing the work... Show More
Job Requirements
- Must have at least one year of customer service experience
- Proficient in Microsoft Office primarily Outlook, Word, and Excel
- Experience with point-of-sale technology platforms
- Self-motivated to engage with customers proactively
- Must be passionate about supporting people
- Detail oriented
- Excellent verbal and written communication skills
- Ability to pass a background check and drug screen
- Must have a valid driver's license
- Reliable transportation and required vehicle insurance coverage
- Ability to manage multiple tasks and deliver on time
- Must be able to stand, sit, walk for long periods
- Ability to lift, carry, push, and pull up to 25 pounds regularly and 50 pounds occasionally
Job Qualifications
- At least one year experience in a fast-paced customer service environment, with three to five years preferred
- Proficient in Microsoft Office including Outlook, Word, and Excel
- Experienced with point-of-sale technology platforms and strong data entry accuracy
- Self-motivated with proactive customer engagement
- Passionate about supporting people
- Detail oriented and committed to accuracy
- Excellent verbal and written communication skills
- Creative, curious, and solutions-minded
- Transparent, authentic, positive, values-driven, and an excellent listener
- High level of interpersonal skills with poise, tact, and professionalism
- Ability to manage multiple service requests and deliver on time
Job Duties
- Fulfilling customer services such as running errands, coordinating vehicle services, planning events, facilitating shipping needs
- Accurately capturing service activity within BEST's service management platform
- Marketing services and promotions to customers
- Living out BEST's core values of being trustworthy, compassionate, resourceful, focusing on results and creating value
- Handling multiple service requests effectively and delivering on time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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