Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
The Beach House Fort Lauderdale, A Hilton Resort, is a luxurious all-suite hotel situated just three miles from the vibrant restaurants and shops of Las Olas Boulevard and less than seven miles from Fort Lauderdale Airport. As part of the esteemed Hilton brand, this resort offers premium accommodations combined with exceptional guest service in a stunning location along South Florida’s coastline. Known for blending sophisticated comfort with warm hospitality, the Beach House Fort Lauderdale caters to travelers seeking an upscale, memorable experience whether for business or leisure. Hilton, with its nearly century-long leadership in the hospitality industry, is renowned worldwide... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year of luxury hotel or restaurant front desk experience
- proficiency in English communication
- knowledge of South Florida local attractions
- ability to work rotating morning and afternoon shifts
- excellent customer service skills
- ability to handle guest inquiries and requests professionally
Job Qualifications
- At least one year of experience in luxury hotel and restaurant front desk, customer service and sales
- knowledge of South Florida local attractions
- ability to communicate effectively in English
- strong interpersonal and customer service skills
- ability to manage multiple tasks efficiently
- knowledge of concierge services and hospitality industry standards
Job Duties
- Provide information, recommendations and booking services for guest inquiries including directions, hours of operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
- process and deliver messages for guests
- retrieve mail, small packages and facsimiles for guests as requested
- arrange and confirm recreational, business and dining activities inside and outside the hotel for guests
- respond to special requests for services including dentists, doctors, child care, florists, etc.
- respond to guest inquiries and requests and resolve issues timely, friendly and efficiently
- register VIP guests as needed
- promote company marketing programs and distribute printed materials as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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