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Planned

Concierge- Part-Time Baltimore, MD

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.50 - $19.75
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Medical
Dental
Vision
401k

Job Description

Planned Companies is a reputable property management and lifestyle services provider known for delivering exceptional tenant and guest experiences. The company is committed to maintaining properties that are not only visually appealing and safe but also foster a welcoming community environment. With a focus on personalized service, Planned Lifestyle Services (PLS), a division within Planned Companies, emphasizes the importance of the human touch in building strong relationships with tenants, guests, and vendors. This commitment is reflected in their dedication to hiring motivated, courteous, and knowledgeable personnel who can embody the essence of hospitality through their roles. As a recognized leader... Show More

Job Requirements

  • 3+ years of customer service experience
  • desire and passion to provide a warm and welcoming hello to everyone
  • excellent written and verbal communication and basic computer skills
  • knowledge of local attractions and establishments
  • polite, friendly, self-assured and able to multitask with good time-management
  • ability to lift up to 50lbs when needed

Job Qualifications

  • 3+ years of customer service experience
  • excellent written and verbal communication
  • basic computer skills
  • knowledge of local attractions and establishments
  • polite, friendly, self-assured and able to multitask with good time-management
  • ability to lift up to 50lbs when needed

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations
  • schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • plan and organize on-site events
  • provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • document, secure and track mail, deliveries, and vendor services at designated areas
  • answer telephones, monitor lobby as well as maintain and control keys & access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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