Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Job training and development
competitive pay
supportive work environment
Scheduled work hours
Job Description
We are a reputable healthcare community located in Portsmouth, VA, dedicated to providing superior care and services to our residents, many of whom are from the geriatric population. Our facility focuses on creating a welcoming, respectful, and supportive environment that emphasizes the dignity and well-being of every individual we serve. We are committed to fostering a warm, community-centered atmosphere through the dedication of our skilled team and the incorporation of our core values into every aspect of our operations. These values include caring about people, doing the right thing, having fun and celebrating success, speaking up responsibly, taking ownership and... Show More
Job Requirements
- High school education or equivalent
- able to read, write, speak and understand English
- prior experience working with the public
- basic computer skills preferred
- comfortable using multi-line telephone system
- good physical and mental health confirmed by PPD screening
- interest in working with elderly population
- ability to work independently
- follow verbal and written instructions
- tact, courtesy and effective communication skills
- ability to maintain confidentiality
- willingness to perform non-professional duties
- ability to remain calm in emergencies
- cooperative and enthusiastic attitude
- attendance at required company meetings and trainings
Job Qualifications
- High school education or equivalent
- ability to read, write, speak and understand the English language
- prior experience working with the public
- basic computer skills preferred
- comfortable with multi-line telephone system
- good physical and mental health
- interest in people, especially the geriatric population
- ability to work without close supervision
- effective communication skills
- tact and courtesy in dealing with staff, residents, families and visitors
- ability to maintain confidentiality
- willingness to perform non-professional duties
- level-headed in emergency situations
- spirit of cooperation and enthusiasm
- attendance at mandatory company meetings and training sessions
Job Duties
- Receive guests and visitors, having them sign in
- assist visitors in finding resident rooms
- answer telephone, takes messages (to include caller's name, telephone number, time and date of call), respond to requests, forward information to other staff members
- announce appointments and arrivals to appropriate staff
- type memos, correspondence, reports, and other documents as requested
- sort mail and distribute appropriately to mailboxes, residents and departments
- create and maintain an atmosphere of warmth, personal interest and positive emphasis
- maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
- be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
- assemble and maintain admission and information packets
- keep front desk and lobby area neat and organized
- perform any other duties assigned by Business Office Manager or Executive Director
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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